Frequently Asked Questions

Click on each question to see the answer; if you don’t see your question please contact us:

  1. How can I download trial versions?
      You can download and install our software from this page. Trial versions work for 14 days. Thereafter, you will require a license file to run the program. Click here to see a video on installation of our programs.
  2. How does the licensing works? Can I run the software on any computer?
      We provide a variety of licensing models. For more information please read this article.

  3. What is your purchase and delivery process?
      You can pay online using PayPal, Visa, Debit, American Express, and other major cards. Payments though wire transfer and checks are also available. See this page for details. You will receive the software download link within 24 hrs of your purchase.
  4. Our company has several offices. Should we buy one license for each computer?
      You don’t have to! We provide customized licensing solutions for large organization which drops the cost of your software licenses.
  5. I have purchased the software. How can I activate my software?
      You will need a ‘License File’ in order to activate your software. This license file contains your computer Hardware ID and your company information. Please read this article for instructions on requesting your license file.
  6. Can I transfer my license file to another computer?
      Yes! You will only need to de-activate your existing license and request a new license for the second computer. Please read this article for more information.
  7. I have technical questions about the program / I have some comments and feedbacks
      Please feel free to contact us with a detailed message. we will reply your message within one business day.